Responsible gambling at Lolo Casino
If you choose to play at Lolo Casino, protect the money you need for essentials and your personal time first. You can stop at any time and seek help if gambling starts to affect your daily life.
For people aged 18 and over only
Gambling is not for anyone under 18. Do not share your account or passwords, and log out on shared devices. Being an adult does not automatically make you eligible to access Lolo Casino: you must also meet the service conditions and comply with applicable laws.
Money and time limits
Playing at Lolo Casino involves the risk of losing money. Treat it as entertainment, never as a source of income. Before you start, make these personal decisions to manage your spending and time.
- Set a budget that does not affect rent, food or other essential expenses.
- Set a maximum playing time and end your session when you reach it.
- Do not borrow money to gamble.
- Do not increase your bets or extend your session in an attempt to recover losses.
A temporary break and self-exclusion
Taking a break means deciding not to gamble for a while; it is not the same as requesting self-exclusion or closing your account. To request self-exclusion from Lolo Casino, email [email protected] and clearly state your request.
Ask support to confirm the scope of the measure, its conditions and when it will take effect. Do not assume that sending an email immediately blocks access. Self-exclusion from Lolo Casino should not be understood as an automatic block at other casinos either.
Signs to stop and seek help
Hiding your gambling, using money meant for essentials, or neglecting work and relationships are signs to stop. Talk to someone you trust and seek support from a mental health professional or health service in Australia.
Lolo Casino support can help with account matters, but it is not a substitute for professional care. If there is an immediate risk to your personal safety, seek emergency assistance.