Responsible gambling at Lolo Casino

If you choose to play at Lolo Casino, protect the money you need for essentials and your personal time first. You can stop at any time and seek help if gambling starts to affect your day-to-day life.

For over-18s only

Gambling is not for anyone under 18. Do not share your account or passwords, and log out on shared devices. Being an adult does not by itself mean you can access Lolo Casino: you must also meet the service conditions and comply with applicable law.

Money and time limits

Playing at Lolo Casino carries the risk of losing money. Treat it as entertainment, never as a source of income. Before you start, make these personal decisions to manage your spending and time.

Set a budget that does not affect rent, food or other essential expenses.
Set a maximum session length and stop when you reach it.
Do not borrow money to gamble.
Do not increase your bets or extend your session to try to win back losses.

Taking a break and self-exclusion

Taking a break means deciding not to gamble for a while; it is not the same as requesting self-exclusion or closing your account. To request self-exclusion from Lolo Casino, email [email protected] and clearly state your request.

Ask support to confirm the scope of the measure, its conditions and when it will take effect. Do not assume that sending the email blocks access immediately. Self-exclusion from Lolo Casino should not be taken to mean you will automatically be blocked from other casinos.

Signs it is time to stop and seek help

Hiding your gambling, using money needed for basic expenses, or neglecting work and relationships are signs that it is time to stop. Talk to someone you trust and seek support from a mental health professional or a health centre in South Africa.

Lolo Casino support can help with account processes, but it is not a substitute for professional care. If there is an immediate risk to your personal safety, go to an emergency department.