Responsible gambling at Lolo Casino
If you choose to play at Lolo Casino, protect the money you need for essentials and make time for your other commitments. You can stop at any time and seek help if gambling starts to affect your daily life.
For over-18s only
Gambling is not for anyone under 18. Do not share your account or passwords, and log out on shared devices. Being over 18 does not by itself mean you can access Lolo Casino: you must also meet the service conditions and comply with applicable laws.
Set money and time limits
Playing at Lolo Casino involves the risk of losing money. Treat it as entertainment, never as a source of income. Before you start, make these personal decisions to manage your spending and time.
- Set a budget that does not affect your rent, food or other essential costs.
- Set a maximum session length and stop when you reach it.
- Do not borrow money to gamble.
- Do not increase your stakes or extend your session to try to win back losses.
Taking a break and self-exclusion
Taking a break means choosing not to gamble for a while; it is not the same as requesting self-exclusion or closing your account. To request self-exclusion from Lolo Casino, email [email protected] and clearly state your request.
Ask support to confirm the scope of the measure, its conditions and when it will take effect. Do not assume that emailing them will block access immediately. Self-exclusion from Lolo Casino should not be taken to mean that you will automatically be blocked from other casinos.
Signs it may be time to stop and seek support
Hiding your gambling, using money needed for essentials, or neglecting work and relationships are signs that it may be time to stop. Talk to someone you trust and seek support from a mental health professional or health service in the UK.
Lolo Casino support can help with account matters, but it is not a substitute for professional care. If there is an immediate risk to your personal safety, seek urgent medical help.
